OurHouse lets you know when something changes on a home you care about. A price drop, a sale, a new match for your search. You choose which of these come by email, which show in the app, and which you don't want at all.
The bell
The bell in the header shows a dot when you have unread notifications. Click it for your latest ones; click a notification to go to what it's about. View all notifications opens the notifications page.
The notifications page
Everything OurHouse has notified you about, newest first.
- Mark all as read
- Clears the unread dot without deleting anything.
- Delete all
- Removes every notification after you confirm.
You can also mark a single notification as read, or delete it.
What you can be notified about
| Type | What it covers |
|---|---|
| Properties you're watching | Price changes and sold alerts for homes on your watchlists. |
| Saved search matches | New listings that match your saved searches. |
| Weekly digest | One email each Friday: price changes, open homes and deadlines for the homes you're watching, and new saved search matches. |
| Featured listings | Listings a seller chose to feature because they match your saved searches (at most 3 a week). |
| Messages from sellers and agents | Updates from the seller or agent of a home you're watching, like a new open home or when offers close. |
| Watchlist activity | Comments on shared watchlists and people accepting your invites. |
| Referrals | When someone signs up with your referral link. |
| News from OurHouse | New features and offers, now and then. |
Some messages aren't optional because they're about your account itself. Password resets, email confirmation, payment receipts and invitations someone has sent you.
The weekly digest
Each Friday afternoon OurHouse sends one email that sums up your week, so you don't have to piece it together from separate alerts. It covers the homes on your watchlists, including watchlists shared with you:
- Price changes in the past week, showing each home's old and new asking price.
- Open homes in the next seven days.
- Coming up: conditions and settlement dates on offers marked accepted, settlement dates you've set on a home, and checklist tasks due in the next seven days. Unfinished tasks that are past their due date show as overdue.
- New listings in the past week for each of your saved searches, with a link to see them.
If nothing happened and nothing is coming up, you won't get one that week. It's email only; untick Weekly digest to stop it.
Choosing what you get
Go to Account menu → Notifications. Each type has an Email and an In app tick box (News from OurHouse and the weekly digest are email only). Untick what you don't want and press Save. Every email also has an unsubscribe link at the bottom that turns that type off.
News from OurHouse is off until you turn it on. Alerts about homes you're watching and searches you've saved are on by default, because you asked for them by watching or saving.
Your consent history
Under your preferences is a record of what you agreed to and when you changed it. New Zealand law asks us to keep this, and it's there so you can see it too.